Description

• Handle inbound and outbound customer calls efficiently.
• Provide excellent customer service and support for various inquiries.
• Resolve customer complaints and issues promptly and effectively.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to ensure a positive customer experience.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years.
• Skills and Competencies: Proficient in English language; strong customer service skills; experience in account management.
• Qualities and Traits: Strong work ethic; excellent organizational skills; outstanding interpersonal skills.
• Responsibilities and Duties: Ability to work in a fast-paced environment; adaptability to changing priorities.
• Working Conditions: Ability to work flexible hours, including evenings and weekends.