• Handle customer inquiries and provide effective solutions.
• Maintain high levels of customer satisfaction through excellent customer service.
• Collaborate with team members to meet performance targets and improve processes.
• Document interactions with customers accurately in the system.
• Participate in training sessions and team meetings to enhance skills and knowledge.

Requirements

• Educational Qualifications: 2nd year college completer with no back subjects.
• Experience Level: 1–3 years of experience in a customer service or call center environment.
• Skills and Competencies: Proficient in customer service and communication skills; ability to work effectively in a team.
• Qualities and Traits: Strong command of the English language; ability to adapt to different situations.
• Responsibilities and Duties: Ability to handle multiple tasks and work efficiently in a fast-paced environment.
• Working Conditions: Must be willing to work flexible hours, including evenings and weekends.