• Provide exceptional customer service and support to clients via phone, email, and chat.
• Assist customers with inquiries, complaints, and product-related questions in a timely and professional manner.
• Maintain detailed records of customer interactions and transactions in the database.
• Collaborate with team members to enhance customer experience and improve service delivery.
• Upsell and cross-sell products and services to meet sales objectives.

Requirements

• Educational Qualifications: Senior High/ Old Curriculum High School Diploma or equivalent
• Experience Level: 6 Months BPO Sales Experience
• Skills and Competencies: Proficiency in English, strong interpersonal skills, and customer service abilities
• Responsibilities and Duties: Ability to handle calls in a call center environment and effectively communicate sales pitches to potential customers
• Qualities and Traits: Strong problem-solving skills and a customer-first attitude