Description

• Handle inbound and outbound calls professionally and efficiently.
• Provide excellent customer service by addressing inquiries and resolving issues promptly.
• Document customer interactions and maintain accurate records.
• Collaborate with team members to enhance service delivery.
• Participate in training sessions to improve skills and knowledge.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years.
• Skills and Competencies: Proficient in English with strong interpersonal skills.
• Qualities and Traits: Team player with excellent customer service abilities.
• Responsibilities and Duties: Ability to manage calls effectively in a call center environment.