Lexie Staffing co. Call Center Representative

Call Center Representative

Lexie Staffing co.

€371-445[Mensual]

En el sitio - Pasig<1 Yr ExpBaceleroTiempo completo

Descripción del trabajo

Beneficios

Beneficios Mandados del Gobierno
Pago del mes 13, Préstamo de Empleados, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Seguro de salud y bienestar
HMO
Desarrollo profesional
Entrenamiento de Job
Tiempo de apagado y abandono
Abandonar maternidad y paternidad
Balance de vida laboral
Horas flexibles

A Customer Service Representative (CSR) is responsible for providing exceptional support to customers by answering inquiries, resolving complaints, processing orders, and offering information about products and services. They serve as the first point of contact between the company and its customers, ensuring a positive experience through effective communication and problem-solving. CSRs handle interactions via phone, email, chat, or social media, and are expected to maintain accurate records, follow up on customer issues, and escalate complex cases when necessary. The role requires strong interpersonal skills, patience, attention to detail, and the ability to multitask in a fast-paced environment. Proficiency in customer relationship management (CRM) systems and a commitment to customer satisfaction are key to success in this position.

Servicio al clienteHabilidades InterpersonalesHabilidades organizativasCentro de llamadasHabilidades de PersonasResolución de problemas

Preview

HR Juliana De Guzman

HR OfficerLexie Staffing co.

Tasa de respuesta alta

Ubicación laboral

15th floor, Sagility Bridgetowne. 15th flr, Zeta Tower, Bridgetowne West, E. Rodriguez, Jr. Avenue, corner Ortigas Ave, Quezon City, Metro Manila, Philippines