Description

• Handle incoming calls and assist customers with inquiries and issues.
• Provide accurate information regarding products and services.
• Resolve customer complaints efficiently and effectively.
• Maintain a high level of professionalism and customer service.
• Document customer interactions and update records as necessary.

Requirements

• Educational Qualifications:High School Diploma or equivalent
• Experience Level:0–2 years
• Skills and Competencies:Proficient in English Language, strong customer service skills, effective problem-solving abilities
• Qualities and Traits:Strong work ethic, excellent people skills, ability to work in a team
• Responsibilities and Duties:Willingness to learn and adapt to new processes
• Working Conditions:An office environment, potential for high call volume