Call Center Representative (Open for Fresh Graduates)

J-K Network Services

€218-291[Mensual]
En el sitio - MuntinlupaGraduado/Estudiante frescoBaceleroTiempo completo
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Descripción del trabajo

Beneficios

  • Reconocimiento y Recompensas de Empleados

    Bono de rendimiento, Incentivos

  • Beneficios Mandados del Gobierno

    Pago del mes 13, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS

  • Seguro de salud y bienestar

    HMO

  • Tiempo de apagado y abandono

    Salir por enfermedad, Salida por vacío

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COMPANY PROFILE: The company is already 18 years in the industry and they provide a wide range of BPO services including Customer Service Outsourcing, IT Service Desk Operations, Finance and Accounting, Human Resources Outsourcing, Legal Process Outsourcing, Sales and Fulfillment, and Business Transformation Services. They have state-of-the-art infrastructure in prime business locations in Manila, with 24/7 operations support.


Position: Customer Service Representative

Company Industry: BPO Company

Location: Ortigas, Pasig City

Salary Offer: Php20,000

Work Schedule: Shifting Schedule

Work Set Up: Work Onsite


BENEFITS

  • Government Mandated Benefits
  • HMO for Employee and 2 Free Dependents (On Day 1)
  • 13th Month Pay
  • Sick Leave
  • Vacation Leave


JOB REQUIREMENTS

  • Open for Fresh graduates
  • With experience is advantage
  • Willing to work on a shifting schedule
  • Willing to work fully onsite in Clark, Pampanga
  • Can start as soon as possible


JOB RESPONSIBILITIES

  • Respond promptly and professionally to customer inquiries, providing accurate information and effective resolution to issues.
  • Conduct follow-up communications to ensure all concerns are fully addressed and customer satisfaction is achieved.
  • Generate and analyze reports to identify recurring issues, trends, and opportunities for improving service quality.
  • Maintain organized, accurate, and up-to-date customer records across all relevant systems.
  • Perform additional duties and support various tasks as assigned to enhance team performance and overall service delivery.


Recruitment Process (Online and Face to face)

  • Initial Interview
  • Second Interview
  • Final Interview
  • Job Offer
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Recruiter_Exec J-K

RecruiterJ-K Network Services

Más de diez respuestas hoy

Publicado el 02 December 2025

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