• Handle incoming calls and provide excellent customer service
• Address customer inquiries and resolve issues efficiently
• Maintain detailed and accurate records of customer interactions
• Provide information on products and services to assist customers
• Collaborate with team members to enhance service delivery

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Customer Service, English Language, Problem Solving, Interpersonal Skills
• Qualities and Traits: Excellent communication skills, Ability to work in a team, Patience and empathy
• Responsibilities and Duties: Provide support and show empathy towards customers
• Working Conditions: Fast-paced environment with potential for high call volume