We are looking for Customer Service Representatives to join our team! As a CSR, you will be the first point of contact for customers, handling inquiries, resolving concerns, and ensuring a positive customer experience.

• Provide excellent customer service via phone, chat, or email
• Assist customers with inquiries, billing, and account-related concerns
• Ensure accurate and timely resolution of issues
• Document and escalate cases as needed
• Contribute to overall customer satisfaction goals

• College graduate (BPO experience not required)
• If undergraduate: must have completed at least 2nd year in college + minimum of 1 year BPO experience
• Strong command of spoken and written English
• Willing to work onsite with night shift/shifting schedules