Description

• Answer incoming calls and assist customers with inquiries and issues.
• Provide accurate information about products and services offered.
• Document customer interactions and feedback in the system.
• Resolve customer complaints in a timely and professional manner.
• Maintain a positive and empathetic attitude towards customers.

Requirements

• Educational Qualifications: High School diploma or equivalent.
• Experience Level: 0–2 years of experience preferred.
• Skills and Competencies: Proficient in English language and customer service skills.
• Qualities and Traits: Strong problem-solving abilities and a strong work ethic.
• Skills and Competencies: Excellent people skills and ability to work in a team environment.