• Provide exceptional customer service by addressing inquiries and resolving issues via phone or chat.
• Engage with customers to understand their needs and offer appropriate solutions.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery and customer satisfaction.
• Participate in ongoing training and development to improve performance and service skills.

Requirements

• Educational Qualifications: High School (old curriculum) / Senior High School Diploma
• Experience Level: No experience needed
• Skills and Competencies: Can communicate in English language, strong customer service skills
• Qualities and Traits: Excellent communication and problem-solving skills
• Working Conditions: Ability to work in a fast-paced call center environment