Metacom Business Process Outsourcing Solution Inc. Call Center Representative

Call Center Representative

Metacom Business Process Outsourcing Solution Inc.

€463-618[Mensual]

En el sitio - Taguig1-3 años de experienciaBaceleroTiempo completo

Descripción del trabajo

Descripción

Provide excellent customer service by addressing inquiries and concerns.
Manage high volumes of inbound and outbound calls efficiently.
Document customer interactions accurately in the database.
Resolve issues and escalate complex cases as necessary.
Maintain a positive attitude and work collaboratively with team members.
Meet performance metrics and contribute to team goals.

Requisito

Educational Qualifications: Bachelor’s degree required.
Experience Level: 1-3 years of relevant experience in a call center environment.
Skills and Competencies: Proficient in English language, excellent customer service skills, strong communication abilities.
Working Conditions: Office environment with standard operating hours, potential for shift work.
Qualities and Traits: Empathetic, patient, detail-oriented, and able to multitask effectively.

Idioma InglésServicio al cliente

Preview

Brian Lamban CSSWB

HR ManagerMetacom Business Process Outsourcing Solution Inc.

Responder Hoy 0 veces

Ubicación laboral

3-5, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig City, 1634 Metro Manila, Philippines

Publicado el 17 June 2025