KMDC Employment Services Call Center Representative

Call Center Representative

KMDC Employment Services

₱20-40K[Mensual]

Remoto1-3 Yrs ExpDiplomaTiempo completo

Detalles remotos

Abrir país：Filipinas

Requisitos de idioma：Inglés

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Descripción del trabajo

Beneficios

Reconocimiento y Recompensas de Empleados
Bono de rendimiento
Seguro de salud y bienestar
Seguro de salud, Family/Dependent Health, Seguro de vida
Desarrollo profesional
Career Development
Tiempo de apagado y abandono
Vacaciones pagadas

Descripción

Answer incoming calls and assist customers with inquiries and issues.
Provide accurate product and service information to clients.
Document interactions in the call management system.
Resolve customer complaints efficiently and effectively.
Maintain a high level of professionalism and empathy.
Collaborate with team members to enhance customer experience.

Requisito

Educational Qualifications: at least 2 yr. college graduate/2yr. associate graduate.
Experience Level: At least 1year international Call Center Experience/ 1 yr. Any face to face customer service related experience.
Skills and Competencies: Excellent communication, and computer literate.
Responsibilities and Duties: Handle inbound calls, assist customers, and resolve inquiries efficiently.
Working Conditions: Nightshift, long time Temporary Work from home, applicants living within Central Luzon/2hr. ride from Clark Pampanga only.
Qualities and Traits: Patient, adaptable, and possess strong interpersonal skills.

Idioma InglésServicio al clientecomputer literate