Spanish Bilingual Call Center Agent
Synlink Recruitment Outsourcing Co. Inc.
Descripción del trabajo
Descripción
- Support customers and ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
- Interact with customer service team and perform moderately complex customer support tasks
- Manage risk by following all policies and procedures and staying abreast of changes to them
- Advocate for digital services such as online delivery of statements and other documents, eSign paperwork, and any other digital opportunities, as needed
- Receive direction from customer service supervisor and escalate non-routine questions
- At least 6 months of BPO voice experience
- Conversational to fluent in Spanish (language proficiency is a must!)
- Completed at least 2 years in college with no back subjects
Scigee Bustillos
HR OfficerSynlink Recruitment Outsourcing Co. Inc.
Tasa de respuesta alta
Ubicación laboral
McKinley Hill Dr. McKinley Hill Dr, Taguig, Metro Manila, Philippines
Publicado el 09 September 2025
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John Christopher BriagasOwner
Synlink Recruitment Outsourcing Co. Inc.
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