Call Center Agent

RSD Human Resource Management Consultancy

€302-378[Mensual]
En el sitio - Ciudad de Quezon<1 Yr ExpAlta/Senior High SchoolTiempo completo
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Descripción del trabajo

Descripción

  • Respond to customer inquiries via phone or email.
  • Provide accurate information about products and services.
  • Resolve issues and complaints in a timely manner.
  • Maintain detailed records of interactions.
  • Collaborate with team members to enhance customer satisfaction.
  • Adhere to company policies and procedures.
  • Participate in training sessions to improve skills.

Requisito

  • Educational Qualifications: Must possess a High School or Senior High School diploma.
  • Experience Level: Less than 1 year of experience in a call center or customer service role.
  • Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in using call center software.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, maintain accurate records, and meet performance targets.
  • Working Conditions: Fast-paced environment, with possible shifts including weekends and holidays.
  • Qualities and Traits: Empathetic, patient, adaptable, and able to work as part of a team.
Servicio al clienteCentro de llamadas
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Jhon Ric Casino

HR ManagerRSD Human Resource Management Consultancy

Activo hoy

Ubicación laboral

Araneta Center-Cubao. 632 1, Cubao, Quezon City, Metro Manila, Philippines

Publicado el 31 July 2025

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