Alorica Call Center Agent

Call Center Agent

Alorica

€288-360[Mensual]

En el sitio - Ciudad de QuezonNo se requiere ExpAlta/Senior High SchoolTiempo completo

Descripción del trabajo

Respond to customer inquiries via phone, email, and chat.
Provide accurate information about products and services.
Resolve customer complaints and issues effectively.
Maintain detailed records of customer interactions.
Collaborate with team members to improve service quality.
Follow company policies and procedures consistently.

Educational Qualifications: High school diploma or equivalent; a degree in communication or related field is a plus.
Experience Level: Previous experience in a call center or customer service role preferred.
Skills and Competencies: Excellent communication skills, problem-solving abilities, and proficiency in CRM software.
Working Conditions: Office environment, shift work may be required, including evenings and weekends.
Qualities and Traits: Patience, empathy, strong work ethic, and adaptability.

Idioma InglésServicio al clienteResolución de problemasJugador de equipo

Preview

Edilbert Balla

Sourcing AssociateAlorica

Activo hoy

Ubicación laboral

Ground Floor, Three Cyberpod Centris, Three Cyberpod Centris, Eton Centris, Epifanio de los Santos Ave, Diliman, Lungsod Quezon, Kalakhang Maynila, Philippines