• Provide exceptional customer service through answering calls and addressing inquiries.
• Assist customers with order placements, service inquiries, and product information.
• Resolve customer complaints effectively and escalate issues when necessary.
• Participate in ongoing training to stay updated on product knowledge and customer service techniques.

Requirements

• Educational Qualifications: Bachelor’s degree preferred but not mandatory.
• Experience Level: Entry-level, no previous experience required.
• Skills and Competencies: Strong verbal communication skills and active listening.
• Qualities and Traits: Positive attitude and ability to work in a team-oriented environment.
• Responsibilities and Duties: Ability to multitask and manage time efficiently.
• Working Conditions: Comfortable working in a call center environment with flexible shifts.