Call Center Agent
Synlink Recruitment Outsourcing Co. Inc.
Descripción del trabajo
Beneficios
Permisos
Permiso de Telecommunication, Reembolso médico
Beneficios Mandados del Gobierno
Pago del mes 13, Préstamo de Empleados, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
- Handle inbound and outbound calls efficiently.
- Assist customers with inquiries and resolve issues.
- Maintain accurate records of interactions.
- Provide product and service information.
- Achieve performance targets and metrics.
- Work collaboratively with team members.
- Stay updated on company policies and procedures.
- Educational Qualifications: High School/Senior High School diploma is required.
- Experience Level: Fresh graduates or students with no prior experience are welcome to apply.
- Skills and Competencies: Proficiency in English, strong customer service abilities, scheduling capabilities, problem-solving skills, familiarity with Salesforce, and effective people and interpersonal skills.
- Working Conditions: Office environment; potential for shift work, including weekends and holidays.
- Qualities and Traits: Excellent communication, patience, empathy, and resilience in a fast-paced setting.
Trecia Obseña
Recruitment AssociateSynlink Recruitment Outsourcing Co. Inc.
Ubicación laboral
Teleperformance Recruitment Hub. Centrio Mall, 2/F Capt. Vicente Roa St, Cagayan De Oro City, 9000 Misamis Oriental, Philippines
Publicado el 17 July 2025
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