Description

• Provide exceptional customer service support via phone, email, and live chat.
• Assist customers with inquiries regarding products and services.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other departments to resolve complex customer issues.
• Promote and upsell products during customer interactions as appropriate.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: 0–2 years.
• Skills and Competencies: Strong English language skills, familiarity with customer service protocols, basic technical skills, and ability to navigate sales pipelines.
• Qualities and Traits: Excellent communication skills, problem-solving attitude, and a customer-first mindset.
• Working Conditions: Fast-paced work environment with a focus on teamwork and collaboration.