Description

• Handle incoming calls and provide excellent customer service.
• Resolve customer inquiries and issues promptly and efficiently.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve customer experience.
• Update customer information in the database as required.

Requirements

• Educational Qualifications:High School Diploma or equivalent
• Experience Level:5–8 years
• Skills and Competencies:Excellent communication and interpersonal skills
• Skills and Competencies:Strong problem-solving abilities
• Qualities and Traits:Patience and empathy in handling customer queries
• Responsibilities and Duties:Ability to work in a fast-paced environment
• Working Conditions:Flexible schedules, including nights and weekends may be required