• Handle incoming calls and respond to customer inquiries professionally.
• Provide accurate information regarding products and services.
• Resolve customer complaints and issues in a timely manner.
• Maintain customer records and document all interactions.
• Collaborate with team members to improve service delivery.

Requirements

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: Entry-level (0–2 years of experience).
• Skills and Competencies: Excellent communication and interpersonal skills.
• Skills and Competencies: Customer service orientation and problem-solving abilities.
• Qualities and Traits: Patience and adaptability in a fast-paced environment.