Company Description

Giftaway® Inc. is an eGift® platform that makes gifting easy for everyone. We power the eGift programs of the Philippines' top merchants like SM, Rustan's, Mercury Drug, and Jollibee, and we enable businesses to reward and incentivize employees and customers.

Join Giftaway® as we create a delightful gifting experience for all! ?

A full-time Business Operations Lead in Makati responsible for documentation and improvement of business processes in the organization.

Key Responsibilities

• Document and map business workflows across all departments.
• Develop process improvement strategies to ensure productivity, efficiency, and productivity within the organization
• Monitor and analyze team performance using KPIs, and provide actionable recommendations
• Report progress, key updates, and critical issues directly to the founder.
• Maintain a continuous focus on aligning operational strategies with the company's vision and mission.
• Identify and pursue new opportunities for business expansion and team growth.
• Oversee cross-departmental collaboration and the creation and implementation of new projects to meet organizational goals.
• Conduct regular meetings with department leads to stay informed about the latest developments and challenges.

Qualifications

• Business graduate and experience in fast-paced tech startups is preferred
• 3-5 years work experience
• Must be a quick learner and exhibit an entrepreneurial, inter-disciplinary and practical mindset
• A background in change and people management and process improvement is a plus
• Strong numerical ability, presentation, and communication skills

Compensation and Benefits:

• HMO
• Paid Leaves
• Flexible Benefits
• Other compensation items are to be discussed

Office Location: Ayala Avenue, Makati City, Philippines

Please refer to job description.