Key Responsibilities

• Perform outbound cold calls and email outreach to generate new business opportunities
• Qualify leads and schedule meetings for Sales Executives
• Manage calendars and coordinate appointments efficiently
• Maintain accurate and up-to-date records within CRM systems
• Provide support to sales and administrative teams through data entry, data scraping, and general administrative tasks
• Deliver excellent customer service during phone calls and email interactions
• Collaborate effectively with team members using Slack, Microsoft Suite, Google Workspace, and Zoom

Qualifications

• Proven experience in cold calling and outbound sales
• Strong English communication skills, both verbal and written
• Highly organized, detail-oriented, and able to manage multiple tasks
• Self-motivated, hardworking, and results-driven
• Proficient in Slack, Microsoft Suite, Google Workspace, and Zoom
• Experience in CRM management, email management, and calendar management
• Skilled in data entry, data scraping, appointment setting, and administrative support
• Excellent phone-based customer service skills
• Willing to work night shifts
• Must have own reliable work equipment (computer with at least an i5 processor and 4GB RAM, webcam, and noise-cancelling headset)
• Amenable to using time-tracking tools such as Time Doctor, Hubstaff, Clockify, or Team Logger