BPO Dispatch Support Specialist

HR Spectacles

€393-472[Mensual]
En el sitio - Pasig<1 Yr ExpBaceleroTiempo completo
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Descripción del trabajo

Descripción

• Creating, updating, and maintaining bus schedules for various routes.

• Managing the hours and shifts to ensure compliance

• Serve as the point of contact for drivers and other team members, handling issues that arise during bus runs.

• Maintain clear communication with key personnel to ensure successful completion of assignments.

• Respond promptly and flexibly to scheduling issues and daily challenges.

• Efficiently manage runs, including assigning drivers for unscheduled routes.

• Communicate schedule changes or delays to drivers and passengers.

• Assist drivers in enhancing communication and problem-solving skills.

• Coordinate with affiliated companies to meet service demands.

• Document and address operational issues or challenges as they arise.

• Gain familiarity with common destinations, routes, and traffic patterns.

• Disperse trip sheets and manage driver confirmations.

• Handle multiple phone lines with professionalism and efficiency.

Requisito

• Organizational skills to manage multiple schedules and assignments.

• Communication skills for interacting with drivers, passengers, and other team members.

• Problem-solving skills for managing delays, scheduling conflicts, or emergencies.

• Attention to detail to ensure schedules and routes are accurate.

• Technology skills to use scheduling software, GPS tracking systems, and reporting tools.

Servicio al clienteProgramaciónResolución de problemasJugador de equipoÉtica de trabajo fuerte
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Patricia Del Valle

Head of Talent AcquisitionHR Spectacles

Tasa de respuesta alta

Ubicación laboral

Metro Manila. Metro Manila, Philippines

Publicado el 04 June 2025

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