• Assist with the recruitment process, including posting job ads, screening resumes, and scheduling interviews.
• Support the onboarding process for new hires and ensure all necessary documentation is completed.
• Maintain accurate and up-to-date employee records in both physical and digital formats.
• Coordinate and support employee engagement initiatives and company events.
• Provide support in benefits administration and employee inquiries.
• Assist in the preparation of HR documents, such as employment contracts and HR policies.
• Help ensure company compliance with labor laws and internal policies.
• Participate in performance review processes and training initiatives.
• Maintain confidentiality of employee information and sensitive HR data.
• Support other HR team members with day-to-day operations and special projects as needed.

Organization Description

At Alorica, we’re all about putting our team members on a passionate, rewarding career path—and we work hard to craft an insanely great work environment for our colleagues. A place where you can be yourself. Where you can work hard and play hard. Where you can get involved in the community. And where doing the right thing—and taking care of one another—is an integral part of who we are.

Employer Description

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much – that’s why we’re so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives better…one interaction at a time. And to do that, we need the very best people to join us. 

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 1-2 years of HR experience preferred; internships or administrative experience in HR are a plus.
• Familiarity with HR software, HRIS systems, and Microsoft Office Suite.
• Strong interpersonal, communication, and organizational skills.
• Ability to maintain confidentiality and handle sensitive information.
• Detail-oriented and capable of working independently and as part of a team.