Pronet Systems Integrated Network Solution Inc. RMA Technical Coordinator

RMA Technical Coordinator

Pronet Systems Integrated Network Solution Inc.

€293-367[Mensual]

En el sitio - Ciudad de Quezon1-3 años de experienciaBaceleroTiempo completo

Descripción del trabajo

Beneficios

Permisos
Permiso de Telecommunication
Reconocimiento y Recompensas de Empleados
Incentivos
Beneficios Mandados del Gobierno
Pago del mes 13, Fondo Pag-Ibig, Vacaciones pagadas, Salud, SSS/GSIS
Seguro de salud y bienestar
HMO
Tiempo de apagado y abandono
Salida de Bereavement, Abandonar cumpleaños, Abandonar maternidad y paternidad, Salir por enfermedad, Salida por vacío

Process, categorize root cause analysis every time there is RMA request.
Regulate the cause of the problem and shorten the process by providing the right technical support assessment.
Provide reports subject for preventive maintenance, items under warranty and out of warranty.
Coordinate to different Business Development, Project Manager regarding to their handle account for proper costing of Preventive Maintenance.
Submit reports of status of Preventive Maintenance.
Submit recommendation of accounts due to preventive maintenance.
Communicate status and schedule to customers and Sales.
Code repair and replacement requests and forward when other departments must fulfill.
Enter data, analyze data, and identify trends in repair and replacement requests

Candidate must possess at least Bachelor’s/College Degree Technical or IT related course such as (Computer Engineering, ECE, IT, Computer Science)
Preferably 1 year experience employee specialize Technical support
With background in project technical support
High attention to detail and accuracy

Servicio al clienteProgramación

Preview

Mary Grace Avancena

HR ManagerPronet Systems Integrated Network Solution Inc.

Activo en tres días

Ubicación laboral

3rd Floor Hollywood Square Bldg # 33 West Ave Quezon City, Pronet Systems Integrated Network Solution Incorporated, 3rd floor, Hollywood Square Building, 33 West Ave, Quezon City, 1104 Metro Manila, Philippines