After Sales Customer Service Representative

TalentBuzz Recruitment Agency

€303-332[Mensual]
En el sitio - Pasig<1 Yr ExpAlta/Senior High SchoolTiempo completo
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Descripción del trabajo

Role: Sales Support


Description

  • Provide exceptional customer service support post-sale, addressing any inquiries or issues.
  • Assist customers with troubleshooting and problem-solving for the products they have purchased.
  • Maintain accurate records of customer interactions and feedback for continuous improvement.
  • Coordinate with various departments to ensure customer satisfaction and timely resolution of issues.
  • With back-office experience; handles 50% inbound and outbound tasks.
  • Excellent customer service background in a BPO setting.
  • Strong written and verbal communication skills.
  • Excellent listening skills; attentive to details and able to ask clarifying questions to support problem-solving.
  • Proficient in computer use with strong typing skills.


Requirements

  • Educational Qualifications: High school diploma or equivalent preferred.
  • Experience Level: At least 6 months BPO Experience
  • Skills and Competencies: Strong customer service skills and ability to communicate effectively in English.
  • Skills and Competencies: Proficient problem-solving and technical skills to assist customers efficiently.
  • Skills and Competencies: Excellent organizational, interpersonal, and people skills.
  • Responsibilities and Duties: Ability to manage multiple tasks and prioritize customer needs effectively.



Soporte de Back OfficeServicio al clienteIdioma InglésResolución de problemasHabilidades técnicasHabilidades organizativasHabilidades de PersonasHabilidades Interpersonales
Preview

Jayson Cornejo

HR OfficerTalentBuzz Recruitment Agency

Responder Hoy 2 veces

Ubicación laboral

Robinsons Cyberscape Beta. 27th and 32nd Topaz and, Ruby Rd, Ortigas Center, Pasig, Metro Manila, Philippines

Publicado el 07 January 2026

Recordatorio de seguridad del jefe

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