Responsibilities:

• Facilitate field deployment through:
• Issuance of project uniform and I.D
• Employee schedule and encoding to CSI System
• Issuance of endorsement letter
• Project orientation (for awareness and things to observe)
• Handing over field employee-client copy
• Oversee daily status report of all Site Supervisors or Team Leaders and address all related operation concerns escalated via Viber or operation mobile number such as:
• Field attendance (report of absences, lates, AWOL, leave and the likes)
• Field employee issue
• Performance to replacement (to send EPE)
• Daily checking of email and answering concerns from Site Supervisors or Clients.
• Maintain manning in all projects by assigning or sending standby reliever to cover:
• Absent field employee
• Late field employee
• Field employee filing for leave
• Provide appropriate solutions to address Site Supervisors or Clients issues and concern with strong coordination with HR Officer, Field Officer and Sales.
• Collection of Incident Report and NTE and other supporting documents from Site Supervisors or Clients for every reported field employee with infraction.
• Update Client for any NOTICE OF DECISION (Level 1 Decision) that involves field employee with infraction.
• Level 1 decision (is from Operation)
• Level 2 decision (is from Field Officer)
• Level 3 decision (is from Human Resource)
• Issuance of Report to Office and Return to Work to field employee who have had:
• Accident/incident involvement
• Absences (unauthorized)
• Leave (unauthorized)
• Maintain standards of CSI with regards to:
• Strict monitoring of field grooming (uniform and personal appearance)
• Performance according to field employee trade
• Open for 24/7 calls and text in case of site emergency / accident with coordination with HR Officer and Field Officer.
• Open for 24/7 calls and text in case of sudden field changes such as: attendance, duty assignment, area assignment and the likes with coordination with HR Officer and Field Officer.
• Collection and encoding of field employee schedules to CSI System every end of the month.
• Collection, checking of submitted field daily time report and update/align any changes to CSI System every 17 and 2 of the month to be forwarded to Payroll.
• Safe keeping of all operation forms, documents, reports etc.
• Knowledgeable on how to interact with clients and provide excellent customer service.
• Recommend operations plan that can be implemented for improvements.
• Performs assigned administrative and clerical tasks.
• Submit Weekly Report to HR & Operation Officer.
• Report to HR and Operations Officer and Managing Director.
• Report to the President or VP-President/Finance as deemed necessary.
• Other ad hoc tasks that may be assigned from time to time by the immediate superior.

Qualifications:

• Must be (4) Four-year College graduate in any related course.
• Must have 2 years and up experience in Operations.
• Experienced in the position as Project Coordinator is an ADVANTAGE.
• Confident and with strong leadership skills.
• Can handle and lead a team with confidence.
• Good communication skills both oral and written.
• Can work Monday to Saturday schedule.
• Can start immediately once hired.
• Background in Manpower Company (Janitorial/Housekeeping/Manpower) is highly recommended.