COMPANY PROFILE:

This is a Canadian multinational company and one of the largest IT and BPO organizations globally. Recognized as a leading IT and business consulting firm, the company delivers innovative, scalable solutions that drive sustainable growth and long-term value for its clients, partners, and consultants worldwide.

PERKS!

• Salary starts at PHP 80,000
• FREE Visa Processing & Airfare
• 1-Month Relocation Assistance (Local & Overseas Applicants)
• Work with a Global IT Company
• Stable role with long-term career growth
• Online hiring process – apply from anywhere

Position: Polish Speaking IT Support Specialist

Industry: IT Company

Work Location: Taguig City

Work Schedule: Shifting

Work Set-up: Onsite

BENEFITS:

• Free Visa Processing
• Free Airfare
• One-Month Relocation Assistance
• Allowances
• Sick Leave & Vacation Leave
• Medical Insurance & HMO
• Night Shift Differential Pay
• Other benefits discussed during job offer

JOB REQUIREMENTS:

• Proficient in Polish Language
• Vocational Diploma / Short Course / Undergraduate / Bachelor’s Degree (any field)
• Computer & internet savvy (Windows & Internet navigation)
• IT or Technical Support experience is a plus (not required)
• BPO experience is an advantage

JOB RESPONSIBILITIES:

• Handle customer inquiries on hardware & software concerns
• Install and maintain computer systems and network applications
• Respond to clients via phone or email
• Resolve technical issues efficiently
• Manage, prioritize, and document service desk tickets
• Escalate complex IT issues when needed

RECRUITMENT PROCESS (ONLINE):

• Resume Screening
• Initial Interview
• Language Interview
• Technical Interview
• Hiring Manager Interview
• Job Offer