Front Desk Officer
Phil-FIRST Human Resources and Services Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Time Off & Leave
Sick Leave, Vacation Leave
Description
- Greet and check-in guests upon arrival.
- Manage reservations and handle billing processes.
- Provide information about hotel services and local attractions.
- Address guest inquiries and resolve issues promptly.
- Maintain a clean and organized front desk area.
- Collaborate with housekeeping and maintenance teams.
- Ensure a positive guest experience throughout their stay.
Requirements
- Job Title: Hotel Front Desk Agent
- Educational Qualifications: Bachelor's degree in Hospitality Management or related field.
- Experience Level: No experience required; fresh graduates welcome.
- Skills and Competencies: Proficient in English language, strong customer service, customer relationship management, interpersonal and communication skills.
- Responsibilities and Duties: Greet guests, manage reservations, handle inquiries, and resolve issues.
- Working Conditions: Fast-paced hotel environment, requires ability to work shifts including weekends and holidays.
- Qualities and Traits: Friendly, organized, detail-oriented, and capable of multitasking.
Arjay Argamaso
HR OfficerPhil-FIRST Human Resources and Services Inc.
More than ten replies today
Work Location
Ermita, Manila, 1000 Metro Manila, Philippines, Ermita
Posted on 12 March 2025
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