• Assist customers with inquiries and provide solutions to their problems.
• Handle customer complaints and escalate issues when necessary.
• Provide accurate information about products and services.
• Maintain a positive and professional attitude towards customers.
• Document customer interactions and transactions in the database.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: with/without customer service experience.
• Skills and Competencies: Proficiency in English, strong interpersonal and customer service skills.
• Skills and Competencies: Strong work ethic with a willingness to learn.
• Skills and Competencies: Basic technical skills for troubleshooting customer issues.
• Qualities and Traits: Ability to work in a fast-paced environment and adapt to various customer needs.