Customer Service Representative
Lexie Staffing co.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Sick Leave
- Provide exceptional customer service through phone, email, and chat support.
- Assist customers with product inquiries, order status, and returns.
- Resolve customer complaints with empathy and professionalism.
- Document interactions and maintain records in the CRM system.
- Collaborate with team members to improve customer experience.
- Adhere to company policies and procedures.
- Job Title: Customer Service Representative
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: No experience required; training provided.
- Skills and Competencies: Proficient in English, strong customer service skills, excellent problem-solving abilities, strong work ethic, and a team player.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide guidance on products/services.
- Working Conditions: Office environment, may require flexible hours.
- Qualities and Traits: Friendly, patient, adaptable, and motivated.
Mica A
Sourcing LeadLexie Staffing co.
Working Location
1180, Concentrix Cebu Mactan Recruitment Site, 2nd Floor, Building 3, 8 Newtown Blvd, Lapu-Lapu City, 6015 Cebu, Philippines
Posted on 10 April 2025
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Pre-Series A
101-500 Employees
BPO & Call Center
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