Customer Service Representative

Staffing co.

€233-310[Monthly]
On-site - CebuNo Exp RequiredHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Time Off & Leave

    Sick Leave

Description

  • Provide exceptional customer service through phone, email, and chat support.
  • Assist customers with product inquiries, order status, and returns.
  • Resolve customer complaints with empathy and professionalism.
  • Document interactions and maintain records in the CRM system.
  • Collaborate with team members to improve customer experience.
  • Adhere to company policies and procedures.

Requirements

  • Job Title: Customer Service Representative
  • Educational Qualifications: High School Diploma or equivalent.
  • Experience Level: No experience required; training provided.
  • Skills and Competencies: Proficient in English, strong customer service skills, excellent problem-solving abilities, strong work ethic, and a team player.
  • Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide guidance on products/services.
  • Working Conditions: Office environment, may require flexible hours.
  • Qualities and Traits: Friendly, patient, adaptable, and motivated.
English LanguageCustomer ServiceProblem SolvingStrong Work EthicTeam Player
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Mica A

Sourcing LeadStaffing co.

More than ten replies today

Work Location

1180, Concentrix Cebu Mactan Recruitment Site, 2nd Floor, Building 3, 8 Newtown Blvd, Lapu-Lapu City, 6015 Cebu, Philippines

Posted on 10 April 2025

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