Call Center Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
- Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner
- Resolve customer complaints and provide appropriate solutions and alternatives
- Maintain detailed records of customer interactions and transactions in the CRM system
- Follow communication procedures, guidelines, and policies
- Escalate complex issues to the appropriate department or supervisor when necessary
- Stay up to date with product knowledge and company policies
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- HS Graduate (old curriculum) | SHS Graduate (new curriculum) | College Undergraduate | College Graduate
- At least 6 months BPO experience under voice international account (any account)
- Healthcare accounts are a plus, but not required
- Age limit: 50 yrs old
- Residing within Metro Manila
- Willing to work onsite
- Willing to work graveyard and shifting schedule
Trecia Obseña
Recruitment AssociateSynlink Recruitment Outsourcing Co. Inc.
Working Location
Allsectech Manila Inc.. L3,311, Market! Market! Mall 26TH STREET CORNER, Corner C5 C5- 26th St, Taguig, Metro Manila, Philippines
Posted on 22 May 2025
Explore similar jobs
View more similar jobsCall Center Representative
Metacom Business Process Outsourcing Solution Inc.€288-361[Monthly]
On-site - TaguigNo Exp RequiredBachelorFull-time
mhavic rendonHead Recruiter
Call Center Representative
Crescendo Staffing and Business Consulting Inc.€361-433[Monthly]
On-site - TaguigNo Exp RequiredBachelorFull-time
Liezl GajelomoHR Officer
Call Center Representative
Neksjob Philippines€361-433[Monthly]
On-site - Taguig<1 Yr ExpHigh/Senior High SchoolFull-time
Neksjob CyanSourcing Specialist
Call Center Representative
Synlink Recruitment Outsourcing Co. Inc.€346-389[Monthly]
On-site - TaguigNo Exp RequiredHigh/Senior High SchoolFull-time
Lorenza BuceHR Officer
Call Center Representative
Work-1 Manpower Recruitment Services€361-433[Monthly]
On-site - TaguigNo Exp RequiredHigh/Senior High SchoolFull-time
Jerico CapidosHR Officer
Synlink Recruitment Outsourcing Co. Inc.
Unfinanced / Angel
<50 Employees
Recruitment Firm
View jobs hiring
Sign In to Chat with Boss
Bossjob Safety Reminder
If the position requires you to work overseas, please be vigilant and beware of fraud.
If you encounter an employer who has the following actions during your job search, please report it immediately
- withholds your ID,
- requires you to provide a guarantee or collects property,
- forces you to invest or raise funds,
- collects illicit benefits,
- or other illegal situations.