Call Center - Customer Service Representative

Metacom Careers

Negotiable[Negotiable]
On-site - Mandaluyong1-3 Yrs ExpDiplomaFull-time
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Job Description

Description

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists


Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms


Qualifications

  • At least Highschool Graduate
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • Communication: Excellent verbal and written communication skills.
  • Interpersonal: Strong ability to build relationships and engage with customers.
  • Problem-Solving: Ability to address and resolve customer issues effectively.
  • Technical Proficiency: Familiarity with relevant software and systems
  • Organizational: Strong organizational and multitasking skills.
  • Adaptability: Ability to adjust to different customer personalities and situations.


Benefits:

• Health insurance

• Life insurance

• Opportunities for promotion

• Paid trainings

• Pay raise

• Company Events


Salary: Up to Php30,000.00 per month


Supplemental pay types:

• 13th month salary

• Bonus pay

Requirements

Please refer to job description.

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HR ManagerMetacom Careers

Work Location

Ortigas Avenue, Mandaluyong, PH

Posted on 07 April 2025

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