Chat Support - Customer Service Supervisor

Crescendo Staffing and Business Consulting Inc.

€288-360[月薪]
现场办公 - 奎松市无需经验本科全职
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职位描述

福利待遇

  • 员工表彰与奖励

    股权激励计划, 提成, 业绩加成

  • 法定福利

    13薪, 员工贷款, Pag-Ibig 基金, 带薪假

  • 职业发展

    工作培训

  • 休假和请假

    病假, 休假

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  • Oversee daily operations of the chat support team to ensure timely and effective customer service.
  • Train, mentor, and develop team members to enhance performance and customer satisfaction.
  • Monitor chat interactions and provide constructive feedback to improve communication skills.
  • Assist in implementing and maintaining customer service protocols and procedures.
  • Collaborate with other departments to resolve customer issues and enhance the overall customer experience.


Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: 0–2 years of experience in customer service or a supervisory role.
  • Skills and Competencies: Excellent verbal and written communication skills.
  • Qualities and Traits: Strong leadership abilities and a customer-focused mindset.
  • Responsibilities and Duties: Ability to work in a fast-paced environment and manage multiple tasks.
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Jay Marie Balanay

HR OfficerCrescendo Staffing and Business Consulting Inc.

工作地址

Cubao. Cubao, Quezon City, Metro Manila, Philippines

发布于 20 November 2025

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