IT Support/On-site/ 1 year experience

Strategic Networks, Inc.

€226-301[月絊]
オンサむト - ケ゜ン垂1 幎未満の経隓倧卒正瀟員
共有

職務内容

犏利厚生

  • 埓業員の評䟡ず報酬

    埓業員評䟡プログラム

  • 犏利厚生

    クリスマスボヌナス, 䜏宅ロヌン基金, 医療絊付金, SSS/GSIS

  • 保険健康ずりェルネス

    傷害死亡・四肢切断保険, HMO

  • 䌑暇

    病気䌑暇, バケヌション䌑暇

続きを読む

説明

  • Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner).
  • Experience in Windows & non-Windows Operating environment
  • Recommend and apply solutions, including on-site repair for remote users
  • Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals.
  • Determine and execute system reconfiguration needs.
  • Establish end user service level agreements.
  • Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users.
  • Supervise complaint ticketing system and follow timely resolution of all work orders.
  • Demonstrated ability to provide user support by means of remote access tools.
  • Provide status update to the ticketing tools in a timely manner.
  • Analyze completed end user device requests and incidents to identify and recommend process improvements and identify any process compliance issues.
  • Monitor and repair all IT / office equipment and tools and make sure that all software systems are running smoothly.

芁件

  • Must have at least 1 year of technical work experience
  • Amenable to work in Vertis North Quezon City
  • can start ASAP
Hardware troubleshootingRepair and Maintain
Preview

Huertas Ali

HR OfficerStrategic Networks, Inc.

本日1回返信

勀務地

19, Vertis North Corporate Center. Astra Drive, Bago Bantay, Lungsod Quezon, Kalakhang Maynila, Philippines

掲茉日 16 April 2025

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Strategic Networks, Inc.

51-100 埓業人数

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