RMA Technical Coordinator

Pronet Systems Integrated Network Solution Inc.

€301-376[月絊]
オンサむト - ケ゜ン垂幎以䞊幎未満の経隓倧卒正瀟員
共有

職務内容

犏利厚生

  • 手圓

    通信費手圓

  • 埓業員の評䟡ず報酬

    むンセンティブ

  • 犏利厚生

    クリスマスボヌナス, 䜏宅ロヌン基金, 有絊䌑暇, 医療絊付金, SSS/GSIS

  • 保険健康ずりェルネス

    HMO

  • 䌑暇

    忌匕䌑暇, 誕生日䌑暇, 出産・育児䌑暇, 病気䌑暇, バケヌション䌑暇

続きを読む

説明

  • Process, categorize root cause analysis every time there is RMA request.
  • Regulate the cause of the problem and shorten the process by providing the right technical support assessment.
  • Provide reports subject for preventive maintenance, items under warranty and out of warranty.
  • Coordinate to different Business Development, Project Manager regarding to their handle account for proper costing of Preventive Maintenance.
  • Submit reports of status of Preventive Maintenance.
  • Submit recommendation of accounts due to preventive maintenance.
  • Communicate status and schedule to customers and Sales.
  • Code repair and replacement requests and forward when other departments must fulfill.
  • Enter data, analyze data, and identify trends in repair and replacement requests

芁件

  • Candidate must possess at least Bachelor’s/College Degree Technical or IT related course such as (Computer Engineering, ECE, IT, Computer Science)
  • Preferably 1 year experience employee specialize Technical support
  • With background in project technical support
  • High attention to detail and accuracy
カスタマヌサヌビススケゞュヌリング
Preview

Mary Grace Avancena

HR ManagerPronet Systems Integrated Network Solution Inc.

7日以内にオンラむン

勀務地

3rd Floor Hollywood Square Bldg # 33 West Ave Quezon City, Pronet Systems Integrated Network Solution Incorporated, 3rd floor, Hollywood Square Building, 33 West Ave, Quezon City, 1104 Metro Manila, Philippines

掲茉日 30 April 2025

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