Workforce Management/Real Time Analyst

JobsAvenuePH

€467-623[月絊]
オンサむト - ケ゜ン垂1 幎未満の経隓専門孊校正瀟員
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職務内容

犏利厚生

  • 手圓

    食事手圓

  • 埓業員の評䟡ず報酬

    業瞟賞䞎, 埓業員評䟡プログラム

  • 犏利厚生

    クリスマスボヌナス, 䜏宅ロヌン基金, 有絊䌑暇, 医療絊付金, SSS/GSIS

  • 保険健康ずりェルネス

    障害保険, 健康保険, 生呜保険, HMO

  • 特兞報酬

    埓業員割匕, 寝宀

  • 専門胜力開発

    メンタヌシッププログラム

  • 䌑暇

    忌匕䌑暇, 出産・育児䌑暇, 育児䌑暇, ひずり芪䌑暇, バケヌション䌑暇

続きを読む

説明

  • About the Role:
  • We are seeking a detail-oriented Workforce Analyst to join our team. In this role, you will analyze workforce data, forecast staffing needs, and optimize resource allocation to ensure operational efficiency within our BPO operations.
  • Key Responsibilities:
  • Collect and analyze workforce data, including employee turnover, recruitment, and training metrics.
  • Forecast staffing requirements to meet service level agreements and operational goals.
  • Develop and maintain employee schedules to ensure optimal coverage.
  • Monitor real-time performance metrics and adjust staffing plans as necessary.
  • Collaborate with management to identify process improvements and implement workforce strategies.
  • Prepare regular reports on workforce metrics and present findings to stakeholders.

芁件

  • Proven experience as a Workforce Analyst or in a similar role within the BPO industry.
  • Strong analytical skills with proficiency in data analysis tools and software.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
レポヌトドキュメンテヌションBPO Workforce AnalystBPO RTA
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John Christopher Briagas

OwnerJobsAvenuePH

High response rate

勀務地

Cyberpark Tower 2. General Araneta, Cubao, Quezon City, 1109 Metro Manila, Philippines

掲茉日 03 March 2025

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