This position guides the team in improving processes, products and services and software through data analysis. They support the team in gathering, documenting, and testing requirements. In addition, they are an advocate for improvements and working as a whole team to accomplish goals. The whole delivery team is responsible for quality.

Job Qualifications: 

• Minimum eight (8) years of experience in a Business Analyst role.
• Experienced in Scrum.
• Excellent communication (written, verbal, and presentation), interpersonal, and consensus-building skills.
• Ability to handle multiple priorities and work under pressure.
• Can conduct product demos to team or stakeholders.
• Research oriented, detail oriented, and highly analytical.
• Self-motivated, self-starter, decisive, proactive, with the ability to handle ambiguity, change, and competing demands.
• Willing to adjust work hours as needed to align with stakeholder's availability and project requirements
• Familiarity with project management tools (e.g., JIRA, Azure DevOps, etc.).

 Responsibilities and Duties: 

• Elicits details from product owners, stakeholders, and team members to better understand user stories and acceptance criteria.
• Works with team to break stories into smaller stories or tasks when required.
• Conducts user acceptance testing, monitors progress, and ensures product quality meets requirements.
• Responds to change quickly, including changing, adding, or improving tasks.
• Is positive and solution-oriented with team members and stakeholders.
• Is a resource for onboarding new team members.
• Displays critical, quality-oriented, skeptical thinking about the product.
• Drives implementation of improved processes. 

Most importantly, we are looking for people who can live by our Values:

• Providing superior customer experiences
• Creating an awesome work environment
• Pursuing opportunities for diversification and growth
• Communicating openly and honestly
• Giving back to the communities in which we live and work

Please refer to job description.