IT Technical Support

Strategic Networks, Inc.

€236-315[月絊]
オンサむト - パシグ幎以䞊幎未満の経隓倧卒正瀟員
共有

職務内容

犏利厚生

  • 埓業員の評䟡ず報酬

    埓業員評䟡プログラム

  • 犏利厚生

    クリスマスボヌナス, 䜏宅ロヌン基金, 医療絊付金, SSS/GSIS

  • 保険健康ずりェルネス

    傷害死亡・四肢切断保険, HMO

  • 䌑暇

    出産・育児䌑暇, 病気䌑暇, バケヌション䌑暇

続きを読む

説明

  • Provide incident and request management support to all end user devices. (Desktop, Laptop, Monitor, VPN, Printers, Scanner).
  • Experience in Windows & non-Windows Operating environment
  • Recommend and apply solutions, including on-site repair for remote users
  • Provide support to end users relating to hardware and software, computer applications, LAN components and peripherals.
  • Determine and execute system reconfiguration needs.
  • Establish end user service level agreements.
  • Carry out on-site analysis, identification, and resolution of difficult desktop problems for end users.
  • Supervise complaint ticketing system and follow timely resolution of all work orders.
  • Demonstrated ability to provide user support by means of remote access tools.
  • Provide status update to the ticketing tools in a timely manner.
  • Analyze completed end user device requests and incidents to identify and recommend process improvements and identify any process compliance issues.
  • Monitor and repair all IT / office equipment and tools and make sure that all software systems are running smoothly

芁件

  • Must have at least 1 year of technical work experience
  • Amenable to work in 3 sites, Makati, Taguig, Pasig
Hardware TroubleshootingSoftware TroubleshootingNetwork TroubleshootingTicket Management
Preview

Huertas Ali

HR OfficerStrategic Networks, Inc.

3日以内にオンラむン

勀務地

Ortigas Center. Ortigas Center, Pasig City, Metro Manila, Philippines

掲茉日 02 June 2025

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Strategic Networks, Inc.

51-100 埓業人数

情報技術

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