Description

• Review and moderate user-generated content to ensure compliance with community guidelines.
• Respond to user inquiries and provide support related to content issues.
• Collaborate with the content team to improve moderation processes.
• Identify and escalate potential risks related to user behavior.
• Maintain a high level of customer service in all interactions.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years of experience in content moderation or customer service.
• Skills and Competencies: Strong customer service skills.
• Qualities and Traits: Excellent attention to detail and ability to work independently.
• Responsibilities and Duties: Ability to follow guidelines and ethical standards.