COMPANY PROFILE: In the Philippines, this BPO company began operations in 2007. In every aspect of the call center and back office, they are regarded as one of the best options.

Position: Associate Quality Specialist

Company Industry: BPO Company

Work Location: BGC, Taguig City

Work Schedule: Shifting Schedule

Salary: Php27,000 - Php40,000 package

Work Set Up: Work on Site

BENEFITS:

• HMO for employee and free 2 dependents
• Performance bonus every quarter
• Career advancement prospects
• Annual Leaves
• Free use or recreational activities

JOB REQUIREMENT:

• Possessing a bachelor's degree
• Having worked as a QA in a BPO setting for at least 2 years.
• Can start working as soon as possible is an advantage
• Willing to work with a shifting schedule
• Willing to work on site in Alabang

JOB RESPONSIBILITIES:

• Determine the necessity for training.
• Offer follow-up support on the floor to sustain learning and improve performance.
• Displays a course design methodology.
• Demonstrates content production and maintains appropriate methodology.
• Establishing and overseeing multicultural groups
• Managing disputes
• Admin duties like creating reports
• Arrange trainings while maximizing available resources.
• Guarantees prompt implementation of the training plan and delivery.
• Able to increase process and team productivity

RECRUITMENT PROCESS: (ONLINE)

• The First Interview
• The Last Interview
• Employment Offer