• Provide exceptional customer service and support to clients via phone, email, and chat.
• Resolve customer inquiries and complaints in a timely and efficient manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve processes and customer satisfaction.
• Stay updated on product knowledge and company policies to provide accurate information to customers.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 10+ years of customer service experience.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Qualities and Traits: Strong problem-solving abilities and a customer-focused mindset.
• Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks.
• Working Conditions: Comfortable with flexible working hours, including weekends and holidays.