Customer Service Representative

Gratitude Philippines

€361-506[Monthly]
On-site - Quezon City1-3 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Allowances

    Transportation Allowance, Housing Allowance, Medical Reimbursement

  • Employee Recognition and Rewards

    Equity Incentive Plan, Performance Bonus, Incentives

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Annual Company Trip, Free Meals, Sleeping Quarters

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Description

  • Handle customer inquiries and provide accurate information regarding products and services.
  • Resolve customer complaints efficiently and escalate issues when necessary.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with other team members to improve customer service processes.
  • Conduct follow-ups with customers to ensure satisfaction and gather feedback.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field.
  • Experience Level: 1–3 years of experience in customer service or a related field.
  • Skills and Competencies: Excellent communication and typing skills, knowledge of BPO processes.
  • Qualities and Traits: Patience, empathy, and a strong customer-centric mindset.
  • Responsibilities and Duties: Ability to multitask and manage time effectively.
communication skilltyping skillBPO skill
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aishat abimbola

HR ManagerGratitude Philippines

Reply 2 Times Today

Working Location

Bridgetowne Blvd. Bridgetowne Blvd, Metro Manila, Philippines

Posted on 09 February 2026

Gratitude Philippines

Other

<50 Employees

BPO & Call Center

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Gratitude Ahead HR

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