• Provide exceptional customer service and support to clients through various communication channels.
• Manage and resolve customer inquiries and issues in a timely manner.
• Maintain accurate records of customer interactions and feedback.
• Collaborate with other teams to improve product offerings and customer satisfaction.
• Assist in the development of customer support processes and procedures.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
• Experience Level: 0–2 years of customer support experience.
• Skills and Competencies: Strong computer literacy and proficiency in customer support tools.
• Qualities and Traits: Excellent communication skills and a customer-oriented mindset.
• Responsibilities and Duties: Ability to work effectively in a team-oriented environment.
• Working Conditions: Fast-paced work environment that requires adaptability and problem-solving skills.