• Provide exceptional customer service to clients via phone, ensuring a high level of satisfaction.
• Assist customers with inquiries, troubleshooting, and product information effectively.
• Utilize Salesforce for tracking customer interactions and managing leads.
• Work collaboratively within a team environment to achieve service goals.
• Maintain an upbeat and professional attitude while engaging with customers.

Requirements

• Educational Qualifications: High School Diploma or equivalent preferred
• Experience Level: No prior experience required; entry-level position suitable for newbies
• Skills and Competencies: Proficient in the English Language
• Skills and Competencies: Strong customer service orientation
• Skills and Competencies: Familiarity with Salesforce or similar CRM software advantageous
• Qualities and Traits: Team player with excellent people skills