• Provide top-notch customer service and support via phone, email, and chat.
• Resolve customer inquiries, complaints, and issues effectively and efficiently.
• Maintain a high level of product and service knowledge to assist customers.
• Document customer interactions accurately in the database.
• Collaborate with team members to improve service delivery and customer satisfaction.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: No previous experience required
• Skills and Competencies: Proficient in English and strong customer service skills
• Qualities and Traits: Excellent communication skills, patience, and problem-solving abilities
• Working Conditions: Comfortable working in a fast-paced environment