Description

• Provide excellent customer service by addressing inquiries and resolving issues effectively.
• Process customer orders and respond to service requests in a timely manner.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery.
• Stay updated on product knowledge and company services.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 0–2 years.
• Skills and Competencies: Strong communication and typing skills; familiarity with BPO processes.
• Qualities and Traits: Customer-oriented attitude and a problem-solving mindset.
• Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively.
• Working Conditions: Ability to work in a fast-paced environment.