Customer Service Representative

Gratitude Philippines

€289-578[Monthly]
On-site - Muntinlupa3-5 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Allowances

    Transportation Allowance, Housing Allowance, Medical Reimbursement

  • Employee Recognition and Rewards

    Equity Incentive Plan, Performance Bonus, Incentives

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Annual Company Trip, Free Meals, Sleeping Quarters

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Description

  • Interact with customers to provide information in response to inquiries about products and services.
  • Resolve customer issues and complaints efficiently and accurately.
  • Maintain customer records by updating account information.
  • Develop and implement customer service protocols to enhance customer satisfaction.
  • Collaborate with team members to improve service delivery.


Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field.
  • Experience Level: 3–5 years of experience in customer service roles.
  • Skills and Competencies: Strong communication and problem-solving skills.
  • Responsibilities and Duties: Ability to handle multiple tasks while maintaining attention to detail.
  • Qualities and Traits: Empathetic and professional demeanor with a customer-oriented mindset.
  • Working Conditions: Pleasant office environment with a focus on team collaboration.
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Michael David

HR ManagerGratitude Philippines

Reply 10 Times Today

Posted on 07 February 2026

Gratitude Philippines

Other

<50 Employees

BPO & Call Center

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Gratitude Ahead HR

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